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| Chip eServices Suite
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myCALLOUT.net
Field
service management.
myFINANCIALS.net
Financial analysis via Nominal, Debtor and Creditor ledgers.
myMANUALS.net
Technical support documentation and software distribution.
myPRODUCTFLOW.net
Inventory disposition, forward logistics, and secondary market management.
myRMA.net
Returns administration,
logistics and service centre management.
mySPARES.net
Global, multi-location, spare parts management and order fulfilment.
myWARRANTY.net
Warranty and extended warranty registration and post sale customer relationship management.
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| Microsoft DynamicsTM
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Webinars
Register for and attend our next online Webinar event. What is a Webinar?
| A webinar is a seminar which is conducted over the World Wide Web.
It is a type of web conferencing. In contrast to a Webcast, which is transmission of information in one direction only, a webinar is designed to be interactive between the presenter and audience.
In a web conference, each participant sits at their own computer, and is connected to other participants via the internet. The most basic feature of a web conference is screen sharing,
whereby conference participants see whatever is on the presenter's screen.
Usually this is accompanied by voice communication, either through a traditional telephone conference, or through VoIP.
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| Close Definition |
Enter your time-zone to attend Webinars in your local time:
10 Oct 2006 10:00 GMT | After Sales Service, The New Frontier For Profit | Details | Mr. Jerry Sweeney, CEO of Chip eServices, will host the webinar. He has 25 years experience in Service Logistics and is a recognized expert in the industry. Chip eServices are the developers of myRMA.net.
Benefits of attending this webinar include:
- You will receive a concise analysis of the recent Aberdeen Research on Warranty and Service issues.
- You will learn how SOA principles and the SaaS software delivery model will revolutionize Service Logistics over the next decade.
- You will learn how myRMA.net is the only solution that delivers cost and customer service benefits by exploiting SOA and SaaS principles.
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| 10 Oct 2006 18:00 GMT | myRMA.net: Competitive Advantage in the Service Chain | Details | Mr. Jerry Sweeney, CEO of Chip eServices, will host the webinar. He has 25 years experience in Service Logistics and is a recognized expert in the industry. Chip eServices are the developers of myRMA.net.
Benefits of attending this webinar include:
- You will receive a concise analysis of the recent Aberdeen Research on Warranty and Service issues.
- You will learn how SOA principles and the SaaS software delivery model will revolutionize Service Logistics over the next decade.
- You will learn how myRMA.net is the only solution that delivers cost and customer service benefits by exploiting SOA and SaaS principles.
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| 13 Feb 2007 10:00 GMT | Service Logistics, Four Different Viewpoints | Details | Mr. Jerry Sweeney, CEO of Chip eServices, will host the webinar. He has 25 years experience in Service Logistics and is a recognized expert in the industry. Chip eServices are the developers of myRMA.net.
Topics to be discussed in this webinar include:
- Product Quality and Reliability
- Warranty Management and Customer Service
- Net Asset Recovery
- The Ecological Perspective
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| 17 Sep 2007 15:00 GMT | IRIS Coding | Details | | The International Repair Information System (IRIS) is a symptom, defect, and repair coding system that facilitates data feedback from warranty repair to manufacturers. The system facilitates quality improvement programmes. The coding system is multilingual, supporting nineteen languages, and is therefore ideal for internationally operating manufacturing companies.
myRMA.net recently extended its IRIS coding capabilities. This webinar is an introduction to IRIS coding and a demonstration of how the system is implemented in myRMA.net. |
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